Question 1

What is OSL Assist and who is behind it?

Accepted Answer

OSL Assist (also known as Office Super Lady) is an AI-powered office procurement platform by Office Systems Limited (OSL), a Hong Kong company founded in 1976. It pairs 50+ years of office-supply expertise with an AI assistant that helps businesses find products, compare options, request quotations and place orders.

Question 2

What office products can I buy from OSL in Hong Kong?

Accepted Answer

OSL supplies over 10,000 office products, including copy paper and notebooks, printer toner and ink, stationery, paper shredders, office machines (laminators, binding machines), ergonomic chairs, office furniture, filing and storage, safes, computer peripherals, presentation and AV equipment, hygiene and pantry supplies, copiers and printers, label printers and air purifiers.

Question 3

Does OSL deliver across Hong Kong?

Accepted Answer

Yes. Office Systems Limited delivers across Hong Kong SAR and offers tailored delivery arrangements for bulk orders and recurring supply contracts.

Question 4

How does the AI procurement assistant work?

Accepted Answer

Just describe what you need in plain language — for example “A4 paper for 50 staff” or “a shredder for a 10-person office” — and the AI assistant recommends suitable products, compares options, and helps you add them to a cart, place an order, or request a quotation instantly. It works in both English and Cantonese/Traditional Chinese.

Question 5

Can businesses get bulk pricing or a quotation?

Accepted Answer

Yes. Businesses can request a quotation through the website, via the AI chat, or by contacting the OSL sales team at +852 2876 4400. Competitive pricing is available for bulk and recurring orders, and business accounts get account-based pricing.

Question 6

What payment methods does OSL accept?

Accepted Answer

OSL accepts cash, credit card, bank transfer and FPS. All prices are in Hong Kong Dollars (HKD).

香港一站式辦公室採購